Terms & Conditions
By continuing to use GetPhoneRepairs.com you agree to the following Terms & Conditions:
Welcome to GetPhoneRepairs.com and thanks for visiting our Website.
We want to help you find the best local phone repair companies, but before you get started, you must read and agree to the following Terms and Conditions.
Acceptance of Terms and Conditions
GetPhoneRepairs.com is a trading name of Vouchify LTD (referred to as “GetPhoneRepairs.com”, “GetPhoneRepairs”, “we”, “our”, or “us” for the purposes of these Terms and Conditions). Our company number is 11688596 and our registered office is at 81 Fairoaks, Dinas Powys, CF64 4QL.
By using our Website at GetPhoneRepairs.com or downloading and using the GetPhoneRepairs App (which are collectively referred to as the “GetPhoneRepairs Platform”) you accept and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you should not access or use the GetPhoneRepairs Platform.
GetPhoneRepairs.com may change or update these Terms and Conditions at any time. You can view the most recent and up-to-date Terms and Conditions by clicking the “Terms & Conditions” link at the bottom of the GetPhoneRepairs.com website. The most recent version will supersede all previous versions of the Terms and Conditions. By continuing to use the GetPhoneRepairs Platform following any changes or updates made to the Terms and Conditions, you agree to be bound by any variation made by us. It is therefore your responsibility to check these Terms and Conditions regularly to verify any variations.
However, please be aware that internet transmissions are never completely private or secure. Any message or information that you send using the GetPhoneRepairs Platform could be intercepted and read by others, even if you have been notified that a particular submission or transmission is secure.
User Account and Registration
The GetPhoneRepairs Platform allows you to register a user account which is necessary to access certain features and functions. Most notably, in order to receive personalised phone repair shop recommendations, you must register a user account. You are responsible for ensuring that all personal information you provide upon registering is accurate and are responsible for keeping this information up to date.
You are responsible for keeping your user credentials (which includes your password) confidential at all times, and you should not allow any third party to access or use your account. You remain responsible for any and all use of your account on the GetPhoneRepairs Platform.
By providing your e-mail address, you agree to receive regular communications such as Newsletter emails, offers and service updates from GetPhoneRepairs.com.
We encourage our users to get in touch if they have ideas to improve the GetPhoneRepairs platform.
You agree that GetPhoneRepairs.com is free to use any comments, information or ideas contained in your user submissions without compensation. This includes any submissions made using our online submission portals, or any communication you may send to us.
By submitting any user submissions, you warrant that:
- You have all rights, title and interest to your user submission, including but not limited to any consent, authorization, release, or license from any third party (such as, but not limited to, any release related to rights of privacy or publicity) necessary for you to submit the user submission, or:
- The content submitted in your user submission is already in the public domain.
- Additionally, you warrant that posting your submission does not violate or infringe upon any patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights, or other intellectual property right recognised by any applicable jurisdiction of any person or entity, or otherwise breach any agreement with any other person or entity.
Any user submission you submit will be considered non-confidential and non-proprietary.
You grant GetPhoneRepairs.com the right to use, copy, distribute and disclose to third parties any such submission for any purpose.
Limitations on Use
GetPhoneRepairs.com is not intended for users under the age of 13 years. You must be at least 13 years old to access or use the GetPhoneRepairs Platform, unless supervised by a parent or guardian. If you do not qualify for use, please do not download, access or use the GetPhoneRepairs Platform.
The GetPhoneRepairs Platform is intended for personal and non-commercial use only, to residents of the United Kingdom. All our phone repair companies are based in the UK, and offer prices and quotes comparative to the UK mobile phone repair market. If you choose to use the GetPhoneRepairs Platform outside of the UK, we are in no way responsible for compliance with applicable local laws or regulations.
Although we aim to ensure the GetPhoneRepairs Platform is accessible at all times, we do not guarantee that the GetPhoneRepairs Platform service will be uninterrupted or free from errors. You agree that you are responsible for the means by which you access the GetPhoneRepairs Platform – this includes any costs and expenses incurred related to your use of the GetPhoneRepairs Platform, such as internet provider costs or mobile data costs.
We encourage our users to share links to the GetPhoneRepairs Platform with their friends and family. However, this is provided that such links are fair and legal and do not damage our reputation or business in any way. Any links to our website must not suggest any form of association, approval or endorsement where none exists. You must not create a link to the Website in any third-party website that is not owned by you. The Website must not be framed in any other website. You may not link to the Website in any way which might harm the SEO efforts of GetPhoneRepairs.com.
GetPhoneRepairs.com reserves the right to revoke linking permission from both groups and individuals without notice.
You must not misuse the GetPhoneRepairs Platform by knowingly introducing viruses, trojans, worms, logic bombs or utilising any other form of electronic attack against the GetPhoneRepairs Platfom. This includes any action which is malicious or harmful to either our Website or business at large. You must not attempt to gain unauthorised access to our Website, server, or any data centre where our business data is stored. You must not use automated scripts, software, devices, robots or any other means of scraping, crawling or otherwise using automated content curation tools on the Website.
GetPhoneRepairs.com reserves the right to prevent or suspend your access to the GetPhoneRepairs Platform should you not comply with these Terms and Conditions, or if you fail to comply with any other terms, policies, laws or regulations applicable to the GetPhoneRepairs Platform.
Vouchify LTD is the sole owner of the GetPhoneRepairs Platform. This includes all software, source code, domains or content available on the GetPhoneRepairs Platform unless otherwise stated. The GetPhoneRepairs Platform is protected by United Kingdom and International copyright law, as well as other intellectual property laws. The GetPhoneRepairs Platform is intended for your personal and non-commercial use only, and Vouchify LTD grants you limited license for that purpose.
Vouchify LTD retains the copyright and all other intellectual property rights to the material contained on the GetPhoneRepairs Platform. This includes the Website design, images, source code, and all content published via the Website, App and Emails. All rights are reserved.
This means, without limitation, that you may not export, license, modify, copy, sell, reverse engineer, or distribute any part of the GetPhoneRepairs Platform without our prior express written permission. Any unauthorised use of the GetPhoneRepairs Platform will terminate the limited license we have granted to you.
You are granted a non-transferable, non-exclusive, royalty-free revocable license to view and print the content of the GetPhoneRepairs Platform for your own personal use only.
You are expressly prohibited from:
- Exporting, reproducing, editing, modifying, copying, selling, reverse engineering, uploading or otherwise distributing any of the GetPhoneRepairs Platform.
- Removing, altering, modifying or otherwise using any registered or unregistered trade marks or logos owned by Vouchify LTD.
- Any actions which may take unfair advantage of the goodwill and reputation of Vouchify LTD or the GetPhoneRepairs Platform, or infringe upon any of the intellectual property rights owned or licensed to Vouchify LTD.
Vouchify LTD also uses licensed third-party content and properties. These licenses are granted individually and are used in accordance with their owners’ licensing restrictions. These properties are owned by their respective third-party owners and as such, their licenses apply to any of our users. You may therefore not use any of these properties without express permission for their owners, thus entering into a licensing agreement with them on an individual basis.
By using the GetPhoneRepairs Platform, you agree not to send, upload, post, email or otherwise send any harmful material such as viruses, trojans or other harmful computer code. This includes harmful files or programs designed to disrupt, interrupt, limit functionality or destroy our service, or any computers, mobile devices, telecommunications equipment or other electronic devices associated or connected with the running of the GetPhoneRepairs Platform. You may not violate any of the policies, procedures, rules or regulations of any network connected to the GetPhoneRepairs Platform.
You also agree not to impersonate any other person while using our service.
You must not conduct yourself in any manner deemed inappropriate. This includes any action considered vulgar, offensive, harassing, objectionable or improper.
You must not use the GetPhoneRepairs Platform for any unlawful or illegal activity.
You must not resell, export, modify or otherwise use the software of the GetPhoneRepairs Platform for any reason other than that which it was originally intended.
You agree to use the GetPhoneRepairs Platform in a safe and appropriate manner. Vouchify LTD does not promote use of our services during high-risk activities, such as while driving. It is your responsibility to ensure your safe use of our services. You therefore agree not to use the GetPhoneRepairs Platform during such activities.
The recommendations provided by the GetPhoneRepairs Platform are made based on a number of factors. We use your location to match you with a variety of quality, local phone repair shops in your area. By using the GetPhoneRepairs Platform, you allow us to send your contact details to all matched partners – the repair companies we recommend to you when you use our service.
These contact details include: email address, telephone number and first name.
Additional details are also sent to the repair companies to aid in providing you with a quote. This includes the full details of your requested phone repair, including the make and model of your handset.
All details provided to our phone repair companies are done so on a limited basis – these details are only used to provide you with a quote from the individual repair company. They agree not to use your contact details for any further marketing purposes, and are only allowed to contact you within 48 hours in order to complete your request. By using the GetPhoneRepairs Platform, you allow us to provide these details to our partners in order for you to receive appropriate quotes.
The services and products displayed on GetPhoneRepairs.com are not provided by us but by third parties over whom we do not have control. As such, GetPhoneRepairs and Vouchify LTD assume no responsibility or liability for any of the services or products provided by any partners within the GetPhoneRepairs Platform.
GetPhoneRepairs and Vouchify LTD take every effort to ensure your data is not misused. Any companies which use your contact details or information outside of these limited parameters should be reported to GetPhoneRepairs immediately. Serious breaches of our rules will result in the offending partners being removed from the GetPhoneRepairs Platform. However, GetPhoneRepairs and Vouchify LTD are not responsible for any misuse of this information. We take no legal responsibility for any breaches of data protection legislation by our partners and supply your data to them only when absolutely necessary and with good faith.
Your location data (which is used to match you with local repair companies) and address will not be forwarded to any third-party through the course of using our service.
Through the course of using the GetPhoneRepairs Platform you may be provided with repair quotes from our partners. These third parties are required to provide reasonable and accurate quotes which reflect the actual cost of your intended phone repairs. Due to the possibility of complications and unforeseen costs, we offer no guarantee that these quotes will be valid by the time of your repair.
Any issues with repair quotes should be reported to GetPhoneRepairs who will then investigate the issue. Serious or repeat offenders will be removed from the GetPhoneRepairs Platform. We are not responsible for the content of any quotes by our partners – it is up to the individual repair companies to honour these repair quotes.
We are not responsible for the retailer’s refusal to allow you to redeem any quote or offer provided via the GetPhoneRepairs Platform. Any dealings between yourself and the third-party retailers is solely between you and the applicable third party.
Charges for Using the Website or App
Vouchify LTD provides the GetPhoneRepairs Platform to users free of charge. However, you may be subject to additional wireless data or internet service provider charges. The payment of all additional charges is your sole responsibility, and Vouchify LTD will not be held responsible for any such charges. This includes additional fees (such as roaming charges) for accessing the platform while outside the United Kingdom. Please check with your provider to find out whether you are required to pay additional charges for such access. The ability to download or use the GetPhoneRepairs Platform may be restricted or otherwise impaired while you are outside the United Kingdom.
Use of Information Submitted
By using the GetPhoneRepairs Platform, you agree that Vouchify LTD is free to use any comments, information or ideas within any communications you send to us without compensation or acknowledgement or payment to you for any purpose whatsoever. This includes developing of new intellectual properties, manufacturing, product marketing or otherwise modifying or improving the GetPhoneRepairs Platform or any of our other products or services in any way.
No Warranty & Liability Limit
The GetPhoneRepairs Platform is provided “as is” without any warranty or condition. Vouchify LTD expressly dismisses any implied warranties of title, merchantability, fitness for any particular purpose or non-infringement. Vouchify LTD does not assume responsibility for any errors or omissions published or otherwise contained within the GetPhoneRepairs Platform or its service emails. We take no responsibility for any failures, delays or interruptions to the GetPhoneRepairs Platform. Access is granted to users without warranty and may be revoked at any time.
Vouchify LTD does not take responsibility for any loss or damage resulting from the use of the GetPhoneRepairs Platform. This includes, without limitation, loss or damage to your mobile or computer devices.
Vouchify LTD does not take responsibility for the actions of the users of the GetPhoneRepairs Platform, even while using our services. We reserve the right to alter, suspend or restrict the GetPhoneRepairs Platform at our sole discretion at any time.
Vouchify LTD shareholders, directors, officers, employees or agents will not be held liable (either jointly or severally) to you for any loss of use. They will also not be held liable for any damages (either special, incidental, indirect or consequential) which arise from or in connection with the GetPhoneRepairs Platform. We shall not be held responsible for any business losses including but not limited to loss of business, profits, revenue, goodwill or reputation. Our liability will be limited to the fullest possible extent permitted by applicable law.
By using the GetPhoneRepairs Platform, you agree to indemnify and hold Vouchify LTD and its related companies, as well as each of their respective shareholders, directors, officers, employees, agents or merchant partners from and against any third-party claim or course of action. This includes legal fees and court costs arising (either directly or indirectly) from use of the GetPhoneRepairs Platform or your violation of the law or any rights of any third party.
You agree that these Terms and Conditions or any claim, dispute or controversy (whether in contract, tort or otherwise, or either pre-exisiting, present or future and including statutory, common law and equitable claims) between yourself and Vouchify LTD arising from or relating to these Terms and Conditions shall be governed in accordance with the laws of England and Wales and subject to non-exclusive jurisdiction of UK courts. This includes any breach related to these Terms and Conditions, the GetPhoneRepairs Platform or any related transaction.
Additional Terms and Conditions
These Terms and Conditions form the entire agreement between you and Vouchify LTD.
These Terms and Conditions may be modified by Vouchify LTD at any time, with the latest version superseding all others. Please take care to check this page regularly and take notice of any amendments to the Terms and Conditions. Continued use of the GetPhoneRepairs Platform following any changes will be deemed as acceptance of any amendments to the Terms and Conditions.
The headings used within these Terms and Conditions are for reference purposes only and do not in any way define, limit, construe, describe or restrict the extent of such section. Our failure to enforce any provision of these Terms and Conditions does not constitute a waiver.
Nothing within these Terms and Conditions will give any third party benefit or right of any action against Vouchify LTD and such third parties will not be entitled to enforce any term of these Terms and Conditions against Vouchify LTD.
If you are unhappy with any of the materials presented on the GetPhoneRepairs Platform, or if you feel they are in any way offensive, objectionable or defamatory, please contact Vouchify LTD using the contact details below.
How to Contact Us
If you have any questions about our Terms & Conditions please get in touch with us using the following contact details:
Vale of Glamorgan
Changes to Our Terms and Conditions
GetPhoneRepairs.com may make changes to the Terms and Conditions at any time. However, a historic version of the Terms and Conditions can be obtained by contacting us directly.
These Terms & Conditions were last update on 8th April 2020.